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What does AppleCare+ cover?

A simple guide to understanding AppleCare+, accidental damage, and when excess fees may apply.

What does AppleCare+ cover?

A simple guide to understanding AppleCare+, accidental damage, and when excess fees may apply.

What AppleCare+ is

AppleCare+ is Apple’s additional support and accidental damage cover for eligible devices. It can reduce the cost of some repairs and provide support beyond the standard warranty.

What may be covered

Coverage depends on the device and the type of issue. Some repairs may be completed at no cost, while accidental damage repairs may include an excess fee.

When excess fees apply

AppleCare+ excess fees may apply depending on the type of damage and the product involved. We will confirm this before carrying out any repair.

Why coverage still needs to be checked

AppleCare+ cover can vary by device, issue and current support status. We can check available cover before repair and explain the next step clearly.

Need help checking your cover?

Bring your device in and we will confirm the available repair options.

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How to prepare your iPhone or iPad for repair
Simple steps to make your repair faster, smoother and hassle-free.