What may be covered
Apple warranty and AppleCare+ can cover a range of repair issues depending on the product, the fault, and the current support status of the device. If your device is eligible, your repair may be completed at no cost.
Warranty & AppleCare+
Understand what may be covered, how repairs work under Apple warranty and AppleCare+, and when excess fees may apply.
AppleCare+ excess fees
Some AppleCare+ repairs include an excess fee depending on the type of accidental damage and the product involved. We will always confirm any applicable cost before any work is carried out.
How warranty repairs work
1
Bring your device in
Visit our Newquay store or book your repair in advance.
2
We check coverage
We confirm whether your device may be covered by Apple warranty or AppleCare+.
3
We confirm any excess
If an AppleCare+ excess fee applies, we explain it before proceeding.
4
We complete the repair
Once approved, we carry out the repair using Apple Authorised parts and processes.
Why Apple Authorised repairs matter
Apple Authorised repairs use genuine Apple parts and approved processes designed to help maintain quality, safety, compatibility and long-term reliability.
Need help checking your cover?
If you are unsure whether your device is covered, bring it in and we can help check the available repair options.
Why choose TekStore?
Frequently asked questions
Common questions about warranty and AppleCare+.
Not always. Some repairs may be completed at no cost, while others may include an excess fee depending on the type of damage and the product involved.
AppleCare+ can include additional support beyond the standard warranty and may cover accidental damage scenarios, usually with an excess fee depending on the repair type.
Yes. We can check the available repair cover and explain the next step before any work is carried out.
Yes. As an Apple Authorised Service Provider, we use genuine Apple parts where applicable.
Yes. We provide Apple Authorised repair support from our Newquay store for customers across Cornwall.
Check your repair cover today
Not sure if your device may be covered? Bring it in and we will check for you.