Order updates
If you need help checking the status of an order, our team can help you with the next step and provide guidance where available.
Orders & delivery
Everything you need to know about buying from TekStore, including delivery, returns, refurbished devices and order support.
Delivery times
Delivery times vary depending on the product, stock position and order type. If you need help with an order already placed, please contact us and we will advise.
Returns
If you need help with a return, please contact us with your order details and we will explain the available options based on the item and purchase type.
Refurbished devices
Our renewed devices are tested and supplied with warranty, giving you a trusted alternative to buying new.
Accessories
We also sell Apple accessories and compatible products in store and online. If you need help with an accessory order, our team can point you in the right direction.
Why choose TekStore?
Frequently asked questions
If you need an update on an order, contact our team with your details and we will help where possible.
Yes. Our renewed devices are supplied with warranty for added peace of mind.
Return options depend on the item and purchase type. Contact us with your order details and we will explain the next step.
Yes. We offer a range of accessories both in store and online, depending on availability.
Need help with an order?
If you have a question about delivery, returns, accessories or refurbished devices, our team is here to help.